Intelligent Automation Powering the Future of CX

Capture, analyze, and automate interactions at scale with conversation intelligence and AI-driven automation, enhancing customer experience and reducing costs.

We’ve built trust with some of the world’s top companies

Industry leading conversation intelligence powering agent augmentation and automation to improve CX

Forrester Wave™ Conversation Intelligence Solutions for Contact Centers, Q2 2025

Learn why Forrester named CallMiner a leader among 10 conversation intelligence software providers.

Enterprise-wide insights that drive business value and ROI.

We can help you with:

Holiday Inn Club Finds Compliance and 4x ROI with CallMiner Call Monitoring

SiriusXM Gains Deeper Customer Intelligence with CallMiner

Crawl, Walk, Run: How Radial uses CallMiner for Cross-Departmental Business Improvements

Talk with one of our experts to find out how our platform can help drive your business.

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CallMiner is the global leader in AI-powered conversation intelligence to improve customer experience (CX). CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI analytics and machine learning. By uncovering better intelligence, CallMiner enables companies to identify areas of opportunity to drive better experiences, ultimately leading to business improvement, growth and transformational change. CallMiner is trusted by the world’s leading organizations across all major verticals including technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality.

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