Record

Conversation intelligence starts with a high-quality, full-featured recorder 

The recorder is the foundation of any quality management or compliance-driven program. CallMiner Record is a full-featured recorder delivering live monitoring and instantaneous playback using features like high-quality stereo to drive improved transcription and analytics. 

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Additional Resources

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Whitepaper

Build vs. Buy: Considerations for Your Conversation Intelligence Program

Product Collateral

Record Datasheet: High-Quality Recording for Valuable Analytics and Insights

Product Video

Transcript vs. Conversation Accuracy

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CallMiner

CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.

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