Integrations

Drive greater intelligence with a connected ecosystem

Transform the way you do business by connecting your data and applications through our powerful, open platform with APIs, Connectors and the Open Voice Transcription Standard (OVTS).

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CallMiner enables our internal teams to collect omnichannel data for analysis and gain new insights.

User at Health, Wellness and Fitness Enterprise

Additional Resources

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Aggregating Disparate Data Sources Using CallMiner API

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The Inner Circle Guide to Omnichannel

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Understanding Omnichannel CX: Analyzing Every Customer Touchpoint

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CallMiner

CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.

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