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Why CallMiner?
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CallMiner’s Sales Conversation Analytics delivers the intelligence needed to drive revenue, improve sales cycles, and increase win rates for enterprise and business development sales teams – including real-time analytics.
De-construct sales calls to provide examples of effective approaches and arm reps with the strategies they need to enter any selling situation with confidence.
Analyze deal outcomes, team and individual effectiveness, and pipeline health with customizable dashboards that give sales leaders confidence in pipeline and deal progression.
Leverage CallMiner’s extensive list of ingestion methods for easy data acquisition and integrate seamlessly with existing CRMs, dialers, and other sales solutions to allow your reps to focus on selling.
Use the insights uncovered from customer conversations to increase leads and conversions more efficiently.
Replicate best practices and effective pitch strategies across your teams to make training scalable and focus on customer drivers.
Not only were our sales calls faster, but we were actually getting more money from each call as well.
Carl Stuerke
Director of Operations, Slimware Utilities
Speech analysis helped us establish a lack of value delivery during sales calls and gaps in language fluency. We armed our agents with shorter, more value-driven scripts. Additionally, we provided longer training cycles before agents got on the phone. The results have been great.
Ed Lee
Business Analyst, Slimware Utilities
CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our platform captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action.