Eureka is secure solution that is independently PCI Certified.  That certification is based on many features – but one of the most unique is our redaction capability.  Unlike some solutions that match words and number patterns for potential compliance issues.  Our redaction uses the strength of our word analytics to more accurately pin-point targeted speech and text from the context of the conversation.

When a compliance sensitive word or phrase is identified, Eureka replaces that in the transcript with a generic term.  So, for example, when the credit card number is spoken/written – the specific value is not revealed or transcribed.

With Eureka, you can better establish or maintain your PCI certification.

Our capability is strong; so we offer it as a stand-alone product - Redactor™.