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• "Just remember the world is not a playground but a schoolroom. Life is not a holiday but an education."
  
  Barbara Jordan, U.S. Congresswoman, 1972-1978
  
  

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• Sep. 01, 2010
• CallMiner Raises $4 Million in Venture Capital from Top Venture Funds – Sigma Partners, Intersouth Partners and Inflexion Partners
  Speech Analytics Industry Leader to Use Funds to Fuel its Hyper Growth and Expansion Activities

• Aug. 25, 2010
• CallMiner Receives PCI Certification and Introduces Data Redaction Functionality
  CallMiner Eureka Helps Organizations Secure Customer and Agent Interactions with New Enhanced Security for Transcription and Audio Playback

• June 3, 2010
• Webinar and Keynote Speech Will Address How British Gas and Microsoft are Respectively Using CallMiner Eureka Speech Analytics
  “Sustaining Behavioural Change Using Speech Analytics in British Gas Contact Centres” June 10 Webinar and “Customer Listening Posts: Microsoft and Speech Analytics” June 16 at Call Center Week in Las Vegas

• June 2, 2010
• CallMiner Completes Second Annual Customer Advisory Board Meeting with A Compelling Futures Analytics Platform
  British Gas, CBE Group, Comcast, Daimler Financial, Microsoft, NorthShore, Suddenlink Communications and other Enterprise Customers Converge to Share Best Practices and Guide CallMiner’s Road Map and Product Offerings

• May 18, 2010
• CallMiner and Leap Analytix Announce New Managed Speech Analytics Services Offering
  New Offering Integrates Business Intelligence from the Voice of the Customer Providing Enterprise Rich Insights Across Multiple Data Points

• Apr. 20, 2010
• CBE Group Announces Integration of CallMiner Speech Analytics into its Collection Quality and Compliance Assurance Processes
  Move bolsters CBE’s commitment to intensify its focus on consumer advocacy while simultaneously increasing collections efficacy for its many clients

• Feb. 03, 2010
• CallMiner Eureka!® Awarded Product of the Year Award for Speech Analytics
  Receives 2009 Product of the Year Award Presented by TMC’s Customer Interaction Solutions® Magazine

• Jan. 19, 2010
• CallMiner Promotes Kristen Mikovich to Chief Operating Officer
  Newly Created Post Signals Mikovich’s Significant Contributions and CallMiner’s Rapid Growth

• Nov. 17, 2009
• CallMiner Leads Speech Analytics Industry with 500% Growth
  CallMiner’s Growth is the Largest Increase in the Market according to DMG Consulting’s Newly-Released 2009-2010 Speech Analytics Market Report

• Sep. 21, 2009
• CallMiner and CyberTech Expand Speech Analytics Partnership to the United Kingdom
  Open and Easy-to-Use Architecture Provides Best-in-Breed Speech Analytics

• Aug. 20, 2009
• CallMiner Forges Reseller Partnership with CyberTech International Integrating Essentials Speech Analytics
  Eureka!® Speech Analytics Paired with Enterprise-Open and Off-the-Shelf Server Technology

• Jul. 15, 2009
• CallMiner Deal with IS Solutions Analyses UK Contact Centre Conversations for Comprehensive Customer Experience Insight
  Eureka Speech Analytics Delivers a Complete View of the Customer Experience by Capturing the Voice of the Customer Directly from Recordings

• Jun. 16, 2009
• CallMiner Announces Agreement to Integrate Speech Analytics into ZOOM International’s Suite of Software Solutions for Contact Centers
  Branded as SpeechREC – speech analytics for the contact center – SpeechREC will be exclusively distributed by ZOOM to its Cisco partners to help organizations grow top-line revenues by acquiring new customers, retaining current customers

• Mar. 18, 2009
• CallMiner Speech Analytics Leadership Rewarded with Growth Funding
  Top Venture Funds - Sigma Partners, Intersouth Partners and Inflexion Partners - Fund Industry Leader to Expand Global Customer Base

• Feb. 26, 2009
• CallMiner’s Gallino Releases Speech Analytics White Paper Demonstrating How a 500-seat Contact Center Can Save $520,000 by Reducing Wrap-Up Time
  Gallino Expounds on Why CallMiner is the Leader in the Enterprise Speech Analytics Market to ICMI Call Center Audience

• Feb. 25, 2009
• CallMiner Technology Integral to Cord Blood Registry Achieving Industry-Leading Client Satisfaction
  Proprietary Speech Analytics Solution Enhances Client Experience and Employee Training

• Jan. 26, 2009
• CallMiner’s Gallino to Address IQPC Audience on Dramatically Cutting Contact Center Costs While Simultaneously Building a Customer-Centric Experience
  CTO Illustrates How Speech Analytics Helps Enterprise Contact Centers Save $10,000 per second

• Jan. 22, 2009
• CallMiner and Replay Systems Inc. Announce Reseller Agreement Integrating Speech Analytics with Voice and Data Recording Solutions
  Replay Plans Implementations for its SMB Customers Using Nice Systems Recorders

• Jan. 21, 2009
• CallMiner Promotes Scott Kendrick Vice President Product
  Will Lead Company’s Expansion of Eureka to the Next Generation of Speech Analytics Products

• Jan. 15, 2009
• CallMiner and BusComm Inc. Announce Reseller Agreement Integrating Speech Analytics with Digital Voice and Management Systems
  BusComm Plans Implementations for its SMB Customers Using Verint and Witness Recorders

• Jan. 7, 2009
• CallMiner Promotes John Hamilton to Vice President Channels
  Charged with Expanding Channel Opportunities using New Channel Product: Eureka Essentials

• Nov. 11, 2008
• CallMiner Promotes Adam Walton to Vice President International
  Plans to help organisations reduce costs and increase productivity
  using enterprise speech analytics

• Nov. 6, 2008
• CallMiner Announces Operational Efficiency Improvements
  for Enterprise Speech Analytics Customers
  A 50% Reduction in Database Footprint Helps Enterprise Speech Analytics Customers Control Costs

• Oct. 21, 2008
• CallMiner Receives Speech Technology Excellence Award from
  Customer Interaction Solutions Magazine
  CallMiner Eureka Recognized for its Superior Applications

• Sep. 23, 2008
• CallMiner and Co-nexus, Inc. Join Forces Integrating Speech Analytics with Customer Experience Management Tools
  Agreement Yields Solutions that Meet the Critical Needs of Small-to-Mid-Size Contact Centers

• Sep. 17, 2008
• CallMiner Showcased at Upcoming Key Industry Events
  Latest Eureka capabilities and value of speech analytics demonstrated
  at Call Centre Expo 2008 and Call Center 2.0

• Sep. 16, 2008
• Entering Accelerating Growth Phase, CallMiner Promotes Kristen Mikovich to SVP Operations and Global Professional Services
  

• Jun. 19, 2008
• CallMiner and Evanston Northwestern Healthcare Discuss
  the Future of Call Centers at Call Center Week 2008
  

• Jun. 5, 2008
• CallMiner Receives 2007 Communications Solutions Product
  of the Year Award
  Eureka!™ Honored for Outstanding Speech Analytics Innovation

• May 20, 2008
• CallMiner Appoints Michelle Craft Vice President of Marketing
  Craft Responsible for Growing CallMiner’s Market Share and Brand

• Apr. 29, 2008
• CallMiner Releases New Version of its Speech Analytics Solution
  Enhancements to its Eureka Solution Support Large Scale Enterprise Implementations

• Apr. 23, 2008
• CallMiner Awarded Speech Analytics Patent
  Company Receives U.S. Patent that Increases Speed to Intelligence
  for its Customers

• Apr. 16, 2008
• CallMiner and Aspect Empower Evanston Northwestern Healthcare
  to Enhance Overall Patient Care, Productivity & Compliance
  Organization Chooses CallMiner’s Speech Analytics and Aspect Unified IP to Record, Monitor and Analyze Contact Center Calls

• Apr. 8, 2008
• CallMiner and Aspect Software Awarded Contract by Daimler Financial Services Americas to Improve Contact Center Operations
  Speech Analytics Solution Integrated with PerformanceEdge™ Recording and Quality Monitoring Will Help Increase Sales, Decrease Costs and Enhance Compliance

• Feb. 19, 2008
• CallMiner CTO & Co-Founder Will Emphasize the Value and Business Impact of Speech Analytics at New Voice Search Conference
  Company Maintains Sharp Focus on the Contact Center Space with Key Industry Events Involvement

• Oct. 30, 2007
• CallMiner and Clarabridge Align to Enhance Business Intelligence Garnered from Customer Communications
  Partnership Enables Companies to Analyze Speech and Text Data
  for Complete Customer Insight

• Oct. 1, 2007
• CallMiner Bolsters Executive Team to Support Continued Growth and Leadership Position in Speech Analytics
  Terry Leahy Hired as President and CEO; Jeff Gallino Named Chairman
  of the Board and CTO

• Jul. 18, 2007
• CallMiner Receives Speech Technology Excellence Award
  

• May 23, 2007
• Aspect Software Quality Management and Recording Solution Delivers Integrated Speech Analytics through CallMiner Partnership
  Solution Enhances Business Performance by Giving Contact Centers Critical Insight into Every Customer Interaction

• Apr. 17, 2007
• CallMiner and SPSS Align to Provide Organizations With Superior Analytics Capabilities
  Partnership Takes Speech and Predictive Analytics to Next Level for Enhanced Business Performance

• Mar. 20, 2007
• CallMiner Unveils CallMiner Eureka!
  Next-Generation Speech Analytics Solution Provides Actionable Intelligence
  to Improve Customer Relations, Sales and Marketing

• Mar. 6, 2007
• CallMiner Launches International Operations with Opening of U.K. Office
  

• Feb. 20, 2007
• CallMiner Receives Inter@ction Solutions® Magazine's 2006
  Product of the Year Award