Solution for the Collections Industry

Mitigator provides a Eureka voice of the customer analytics solution that is pre-configured specifically for outbound calling in the collections industry and packaged to meet the needs of small and medium-sized operations.

All of the speed, ease of use, and repository features of the enterprise Eureka solution are included with a feature set scaled for collections calls requirements.

With Mitigator,

• Dramatically change the payment and settlement rates from your collectors.
• See selling performance by any collector, supervisor, location or any category.
• Train and on-board collectors fast and with less supervisory costs.
• Reduce risk associated with FDCPA/Consumer Credit Act non-compliance.
• See compliance performance by collector, group, location, or any category.
• Quickly identify noncompliant interactions with collectors.
• Reduce operating costs and improve agent efficiency ratios.