Organizations that want the benefit of speech analytics but are limited by capital budget,
analytical acumen or time, use Eureka’s Managed Service Product to realize value quickly.

Eureka Managed Service is a great way to transition into a full speech analytics implementation once you have budget or produced significant results.

In these challenging times, every dollar counts. Eureka Managed Service delivers instant customer insight without upfront software licensing costs.

How does it work?
In short, Managed Services is CallMiner Eureka advanced speech analytics without the capital expenditure, resource requirements and ramp time associated with a traditional licensing model.

With Eureka Managed Service you get;

• Premise based software install of CallMiner Eureka (your data remains securely
  within your facility)
• Ongoing analysis of data by CallMiner certified speech analytics experts
• Regular reports of findings and recommendations
• Web access to call search and reports