Eureka brings unique features to support measurement of unstructured and semi-structured data through Any KPI scoring. You can build a score to measure any KPI from the bottom up without any professional services costs or delay.

Some solution vendors will bring a scoring demo to you.  Ask to build a score-set in front of you - out of the blue.

Eureka scoring is presented in Explore and Scorecard dashboards that include the ability to analyze and review an individual (or group’s) score, compare their performance to a peer group or time frame, and drill-down to calls/text sources underlying any given competency.

Like all of Eureka’s unified data, scoring is an easy way to inform enterprise balanced scorecards and CRM solutions.