Speech Analytics "in the cloud"

Capturing customer interactions and analytics in the Cloud using CallMiner Eureka and Acme Packet’s in session recorders reduces complexity and cost, increases dependability and improves recording quality with free speaker separation and high fidelity acoustics.

It’s this easy:  provide permission to announce and record from your current toll-free  numbers.  The Cloud solution is pre-integrated within the telecommunications network. CallMiner can immediately provide analytics insights and access to customer interactions as they are happening.

Speech analytics in the Cloud yields significant value to enterprises that want meaningful, real-time intelligence without the costs and delays of on-premise recording.