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Press Releases & Articles
Thursday, June 19, 2008
CallMiner and Evanston Northwestern Healthcare Discuss the Future of Call Centers at Call Center Week 2008
Fort Myers, Fla. – June 19, 2008 – CallMiner, the leader in advanced speech analytics, today announced that Jeff Gallino, CTO and co-founder for CallMiner, and Fran Horner, Senior Director Patient Access for Evanston Northwestern Healthcare, will be giving a joint presentation at Call Center Week 2008.
Thursday, June 5, 2008
CallMiner Receives 2007 Communications Solutions Product of the Year Award
Eureka!™ Honored for Outstanding Speech Analytics Innovation
Fort Myers, Fla. – June 5, 2008 – CallMiner, the industry leader in advanced speech analytics, announced today that Technology Marketing Corporation’s (TMC) Communications Solutions has named Eureka as a recipient of a 2007 Product of the Year Award.
Tuesday, May 20, 2008
CallMiner Appoints Michelle Craft Vice President of Marketing
Craft Responsible for Growing CallMiner’s Market Share and Brand
Fort Myers, Fla. – May 20, 2008 – CallMiner, the industry leader in advanced speech analytics, today announced the appointment of Michelle Craft as Vice President of Marketing, effective immediately. Craft will be located in the Fort Myers, Florida corporate office.
Thursday, May 8, 2008
CallMiner Appoints Susan Almeida Vice President of Global Services
Almeida Responsible for Enterprise Implementations and Best Practices
Fort Myers, Fla. -- May 8, 2008 – CallMiner, the industry leader in advanced speech analytics, today announced the appointment of Susan Almeida as Vice President of Global Services, effective immediately. Almeida will be located in the Fort Myers, Florida corporate office.
Tuesday, April 29, 2008
CallMiner Releases New Version of its Speech Analytics Solution
Enhancements to its Eureka Solution Support Large Scale Enterprise Implementations
Fort Myers, Fla. – April 29, 2008 – CallMiner, the leader in advanced speech analytics, today announced the release of its latest version of CallMiner Eureka. This version provides users with a multitude of new features and functionality, with the primary focus of the new release to support large scale implementations for enterprise customers. Eureka is available immediately to current and new customers.