CallMiner: the leader in enterprise speech analytics. our current partners.

"First, make yourself a reputation for being a genius. Second, surround yourself with partners who are better than you are. Third, leave them to get on with it.”
David Ogilvy

CallMiner partners

Acme Packet (NASDAQ: APKT), the leader in session delivery network solutions, enables the trusted, first-class delivery of next-generation voice, data and unified communications services and applications across IP networks. Our Net-Net product family fulfills demanding security, service assurance and regulatory requirements in service provider, enterprise and contact center networks. Based in Bedford, Massachusetts, Acme Packet designs and manufactures its products in the USA, selling them through over 140 reseller partners worldwide. More than 1,300 customers in 105 countries have deployed over 12,000 Acme Packet systems, including 90 of the top 100 service providers and 30 of the Fortune 100. For more information visit www.acmepacket.com.

Enkata is the market and technology leader in cloud-based workforce analytics software for service operations. Enkata's analytics-powered applications provide the intelligence and tools to systematically change the customer experience by identifying broken processes and improving employee performance. Service operations for leading global brands in financial services, insurance, consumer services, health services, retail, and more, use Enkata to optimize employee performance, front and back office processes, and self-service channels. Enkata's cloud-based solutions analyze billions of calls and transactions per year helping our customers to better service their customers. For more information, please visit www.enkata.com.

Aspect Software, Inc. founded the contact center industry and is now the world's largest company solely focused on Internet Protocol (IP) and traditional voice-based products and services for customer service, collections, and sales and telemarketing business processes. Each day, Aspect Software powers more than 125 million customer-company interactions at thousands of in-house and outsourced contact centers around the globe. Its trusted Signature product line offers automatic call distributors (ACDs), dialers, voice portals and computer telephony integration (CTI). The company's leading Contact Center Performance Optimization product line provides workforce management, quality management, performance management and campaign management applications. And, its pioneering Unified IP Contact Center product line delivers a comprehensive, multichannel solution. Headquartered in Chelmsford, Mass., Aspect Software has operations across the Americas, Europe, Africa, the Middle East and Asia Pacific. For more information, visit www.aspect.com or www.performanceedgesuite.com

Leap Analytix, LLC. is a leading speech and data analytics solutions company. Leap was founded on the principal that customer facing, contact centers are strategic assets when leveraged effectively. By transforming data into actionable intelligence, our clients are able to compete at new levels and profit from smarter business decisions. For more information about Leap Analytix, please contact us at (800) 851-0648 or visit www.leapanalytix.com

IS Solutions partners with public and private sector clients to support, enhance and extend their online investments. Solutions include website design and development services as well as products from leading industry vendors for customer experience analytics, website analytics, content management, online risk management, application security, web conferencing and e-learning. All solutions are underpinned by a full range of IT services including implementation, integration, training and support. IS Solutions is based in Sunbury-on-Thames, Middlesex, UK and is listed on the London Stock Exchange (stock code ISL). For more information, please visit www.issolutions.co.uk

Co-nexus, Inc., headquartered in Houston, Texas, is one of the nation's leading providers of call logging and quality monitoring solutions for contact centers. The CXM software suite includes phone recording, multi media recording, agent performance evaluation and coaching tools and customer satisfaction surveys. Hundreds of leading companies across the U.S. utilize CXM for quality assurance and to improve customer service levels. For more information about CXM technology visit www.4cxm.com

SPSS Inc. is a leading global provider of predictive analytics software and solutions. The company's predictive analytics technology improves business processes by giving organizations consistent control over decisions made every day. By incorporating predictive analytics into their daily operations, organizations become Predictive Enterprises - able to direct and automate decisions to meet business goals and achieve measurable competitive advantage. More than 250,000 public sector, academic, and commercial customers rely on SPSS technology to help increase revenue, reduce costs, and detect and prevent fraud. Founded in 1968, SPSS is headquartered in Chicago, Illinois. For more information, please visit www.spss.com

CSC is a global leader in providing technology-enabled solutions and services through three primary lines of business. These include Business Solutions & Services, Global Outsourcing Services and the North American Public Sector. CSC's advanced capabilities include systems design and integration, information technology and business process outsourcing, applications software development, Web and application hosting, mission support and management consulting. Headquartered in Falls Church, Va., CSC has approximately 91,000 employees and reported revenue of $17.3 billion for the 12 months ended Oct. 3, 2008. For more information, visit the company's Web site at www.csc.com.

BusComm, headquartered in St. Louis, is an exclusive value added reseller (VAR) of digital voice and data information management systems. The company serves Missouri and Illinois based firms and organizations in the healthcare, public safety, financial, legal, call center and general business markets. Product solutions are supported on an ongoing 24/7 basis by a staff of technical software support specialists. For additional information, please visit www.buscomminc.com/index.php.

Replay Systems is a nationwide dealer of call logging and quality monitoring solutions for the recording of digital, analog and VoIP telephone, video and radio communications. Solutions are used for contact centers, financial institutions, public safety facilities, healthcare institutions, enterprises, trading floors, government agencies, and first responders. Replay provides pre-sale consultation, sales, installation, training, and call recording support on a wide variety of voice and data recording and playback solutions. Replay Systems has been a certified, full service dealer of voice and data recording solutions since 1996. Replay is based in Fort Lauderdale, Florida, but has satellite offices throughout the United States. Our technicians have a combined total of 400+ years of call recording experience. Replay is currently a VAR for the following recording platforms: Nice, VPI, Cybertech, FutureNet, Revcord, and Vidicode. Replay has a current base of over 1,000 customers. For more information, visit http://www.replaysystems.com